Aluminium Cleaning Instructions
Powder Coated & Anodised Surfaces
Regular cleaning of your aluminium windows and doors is required to preserve the anodised or powder coated surface finish.
Deterioration of the surface finish occurs mainly as a result of grime deposition and contaminated moisture particles from the surrounding environment attaching to the aluminium surface where they can attack and cause irreparable damage to the coating. This is particularly relevant in coastal and pool environments where airborne salt and sulphur particles are prevalent.
The finish on your windows and doors should be treated and washed in a similar way to the paint work on your car.
Frequency
The frequency of cleaning is dependent on the severity of the environment. The following time periods represent a guide only.
- Rural & Suburban Environments - the maximum period between cleaning should never be more than six (6) months.
- Coastal, Pool & Industrial Environments - more frequent cleaning is necessary here with the maximum period between cleaning being no more than three (3) months.
- Extreme Environments (ie. sites within 500 mtrs of the coast line and/or conditions involving the deposition of heavy grime and atmospheric pollutants) - monthly cleaning is advisable to prevent deterioration. Cleaning Instructions Using any of the Recommended Cleaning Products mentioned below, follow the directions of use employing hand cleaning techniques. Thoroughly rinse off any detergent residue with clean water. Hosing with pressure must be avoided under any circumstances. Dry preferably with a chamois, or alternatively with a soft cloth. The cleaning of the product should be performed at a time that will allow the aluminium to dry quickly, preferably early in the morning.
Recommended Cleaning Products
- Recognised Car Wash Liquids,
- Turtle Wax Car Wash
- Use a Microfiber towel
NOTE:
Use only the above mentioned cleaning products. Do not under any
circumstances
use an abrasive cleaning agent or implement as this will severely damage the surface of the material
Glass Cleaning Instructions
GENERAL NOTES
- Glass products must be properly cleaned both during construction and as part of a routine maintenance program in order to maintain your visual clarity
- Improper cleaning or the use of abrasive cleaners can permanently damage the surface of your glass which can result in costly replacement
- Any cleaning must be performed when the glass is cool to touch and should never be undertaken when the glass is in direct sunlight
- Prompt removal of any deposits on the glass is recommended
- Cleaning should begin at the top and continue down towards the lower levels to minimise the possibility of leaving residues on the lower levels.
Special Note:
Solect and Solarplus glass products have a high performance coating
applied to their interior
surface and consequently require a more specific cleaning procedure.
Frequency
The frequency of cleaning is dependent on the severity of the environment. The following time periods represent a guide only.
- Rural & Suburban Environments - the maximum period between cleaning should never be more than six (6) months.
- Coastal, Pool & Industrial Environments - more frequent cleaning is necessary here with the maximum period between cleaning being no more than three (3) months.
- Extreme Environments (ie. sites within 500 mtrs of the coast line and/or conditions involving the deposition of heavy grime and atmospheric pollutants) - monthly cleaning is advisable to prevent deterioration.
Non-coated (Ordinary) Glass
Cleaning Instructions
- Completely drench the glass with clean water to loosen any residues, deposits or dirt.
- Spray one of the recommended cleaning solutions (see below) onto the glass surface.
- Immediately remove the cleaning solution with a lint free cloth.
- Any stubborn dirt should be lightly sponged off being careful not to scratch the glass.
- All traces of water and cleaning solution must be removed from the glass, window frames and visible sealant/gaskets. Failure to remove any residue may cause these components to deteriorate as a direct consequence of the cleaning process.
Recommended Cleaning Solutions
- A mix of 1 part vinegar to 10 parts clean water, or
- A mix of 1 part isopropyl alcohol to 1 part clean water
Exposed Coated Glass Products including:
Solect, Sunergy, Solarplus, Soltech, Planibel G, EnergyTech and EVantage
These high performance glass products are characterised by their outstanding thermal insulation and solar control performance. To achieve these qualities, a microscopically thin coating has been applied to the interior surface of these products. While this coating is extremely hard and durable it requires a particular cleaning protocol to ensure the glass maintains optimal performance and visual clarity.
Cleaning Instructions
- Exterior Surface - as per the Cleaning Instructions above for Non-coated Glass
- Interior Surface – Hand clean with a lint free cloth using one of the Recommended Cleaning Products above. Do not under any circumstances use metal scrapers, squeegees and other similar implements on the interior surface as this will damage the product.
Mirror
When cleaning mirror it is important to avoid any contact with the mirror backing & edges and the nominated cleaning spirit (see Cleaning Method below) as this may cause irreversible degradation of the backing material. As with any glass product, mirror should only be cleaned when it is cool to touch and should never be cleaned while in direct sunlight.
Cleaning Instructions
- Place a few drops of methylated spirits onto a clean, damp cloth. Wipe the solution over the surface of the mirror before polishing the surface dry with a clean, dry lint free cloth.
Note:
This information is provided as a general guide only. It does not constitute
a
warranty. Moon and
Baker disclaims any responsibility for any specific results relating to the use of this guide or any
liability for loss, damage or injury resulting from the use of this guide
Hardware Maintenance
Regular maintenance is required for all hardware, including any stainless steel components.
Frequency
In most environments maintenance is recommended every six (6) months and every three (3) months in coastal, pool and industrial environments.
The internal workings of locks, handles, catches etc. should be kept in good working order by applying a light spray of lubricant similar to WD40 or RP7 into the area(s) of any moving parts.
The external finish of all hardware must be kept clean by removing any harmful residue, especially salt spray, from the surface using a non-abrasive cleaning agent and wiped down with a soft cloth moistened with WD40 or RP7.
When maintaining either internal or external hardware, ensure that all finished surfaces (eg. timber, aluminium etc.) in close proximity are well protected from exposure to any cleaning or lubricating agents.
All tracks and sills must be kept clear of dirt, debris and other matter which can cause damage to, and restrict the proper functioning of rollers, guides and dropbolts.
Note:
This information is provided as a general guide only. It does not
constitute
a warranty. Moon and Baker disclaims any responsibility for any specific results relating to the use
of this guide or any liability for loss, damage or injury resulting from the use of this guide.
Tentuff
Protect your investment
Tentuff mesh is highly corrosion resistant, however all mesh can trap airborne dirt and impurities, and over time these may give it a stained appearance. Staining of the mesh coating caused by a combination of salt, moisture and airborne impurities may result in reddish marks (airborne impurities) or ‘fluffy’ white marks (salt build up).
Tentuff mesh is made from 304 Grade stainless steel, which on its own has a lifespan of approximately 65 years. Tentuff mesh is prepared using a high-grade pre-treatment and then coated with a high durability UV fade-resistant powder coating to further protect and enhance the finished product. Provided the underlying pre-treatment remains intact, Tentuff mesh will not rust.
Regular maintenance involves a wash down of frames and mesh with Tentuff Wash and Wax (or a regular car wash and wax) in warm water using either a soft non-abrasive brush, followed by a clean water wipe down.
Tentuff cleaning products are available from your Authorised Licensee.
Use this table as a guide to how frequently you should clean your Tentuff product.
| Environment | Description | Cleaning Interval |
|---|---|---|
| Mild | More than 10km from beachfront or sheltered bay | Every 6 months |
| Moderate | 1 km to 10 km from beachfront or sheltered bay | 2 to 3 months |
| Marine | 500m to 1 km from beachfront or 100m to 1 km from sheltered bay | 2 to 4 weeks |
| Severe Marine | Within 500m of beachfront or within 100m of sheltered bay | 1 to 2 weeks |
notes:
- Beachfront refers to breaking surf causing airborne moisture
- Sheltered bay refers to calm salt waters not experiencing surf conditions, including rivers
- Fresh water lakes are not considered high risk areas
- Some installations may require extra maintenance due to local environmental condition
Product Warranty
Residential Housing Applications –
Thank you for choosing Moon and Baker Windows & Doors. For your peace of mind, Moon and Baker windows and doors supplied are proudly guaranteed against defects arising from faulty workmanship or materials for a period of seven (7) years for aluminium components inclusive of surface finishing and a period of three (3) years for hardware and moving parts from the invoice date of the goods.
This warranty is subject to the following conditions and limitations:
- The product has been maintained by the home owner in accordance with the Care & Maintenance Instructions.
- The product has not been subject to misuse, physical abuse or neglect.
- Manufacturing standards and tolerances are not deemed defects, nor are industry variations in the colour of the aluminium surface finish.
- Moon and Baker assumes no liability for damage caused by cleaning solvents or brick cleaning acids.
- This Warranty is limited to the repair or replacement of the faulty product at the company’s discretion. No liability is accepted by Moon and Baker for personal injury, loss or claim or property damage, installation costs, material or other costs (whether special, consequential or otherwise) howsoever caused or arising whether direct or indirect.
-
Moon and Baker accepts no responsibility or liability for:
- Glass breakage once the product has been delivered or installed, except in instances of faulty workmanship or materials.
- Thermal cracking of Low E glass or other performance glass products and,
- Glass products that have been modified in any way including the addition of a privacy or tinted film, or other glass application not approved in writing by Moon and Baker .
- Only repairs carried out by Moon and Baker personnel or authorised Moon and Baker agents are covered by this Warranty.
- Claims under this warranty are to be submitted in writing to your nearest Moon and Baker branch within 30 days of the product defect arising. All supporting documentation including any invoices are to be included with your claim.
- This Warranty is in addition to all other rights and remedies in respect of the product to which you are entitled under the Trade Practice Act and similar State and Union Territory laws.